FAQ

To apply your discount code, enter it in the designated field at checkout before completing your purchase. If you encounter any issues, please double-check the code and its terms and conditions. Please note that all codes cannot be used in conjunction with other offers and discounts, including bundles. For further assistance, feel free to contact our customer support team by e-mailing info@aduna.com or calling us on +44 (0)207 100 4329.

Once you have added products to your basket and entered the checkout process enter your code into the 'discount code' field and click apply.

If you're interested in joining our affiliate program please e-mail affiliates@aduna.com introducing yourself.

Once an order has been placed we are sadly unable to make any changes.

We offer Free Standard shipping on all UK orders over currently offer £35. For all other orders we offer Standard, First Class and Tracked option starting at £2.50. Rates vary based on the total spend.

For International orders, we offer Free Standard shipping to most countries, including all of Europe and USA, when you spend over £75. All other international cost are calculated at the checkout and delivery is within 14 working days. Please note that custom and duty fees may apply upon delivery.

Yes, we accept unopened goods within 14 days of receiving your order. Please email info@aduna.com with your reason for return that we can provide you with a returns code and instructions.

If you have selected the tracked shipping option you will receive a tracking number via email once your order has been shipped. You can use this number to track your order on the carrier's website.

If your order has not arrived within the estimated delivery time, please email info@aduna.com for assistance.

If you receive a damaged or incorrect order please email info@aduna.com so we can resolve this for you.

We accept most major credit and debit cards, PayPal, and other online payment options.

A subscription offers the convenience of regular deliveries at a slightly discounted rate, while a one-time purchase is a single order without recurring deliveries.

Yes, we offer wholesale pricing for bulk orders. Please contact our sales team on sales@aduna.com for more information on our wholesale program.

Superfoods are suitable for most people and are a great way to boost your daily nutrition. If you have specific dietary concerns we recommend consulting with a doctor.

Yes, all of Aduna's products are vegan

Our superfoods are free from common allergens such as gluten, dairy and nuts. If you have specific dietary concerns we recommend reviewing the full list of ingredients.

Our superfoods are generally safe during pregnancy, breastfeeding, and for children. However, we recommend consulting your doctor before incorporating them into your or your child’s diet to address any individual concerns.

While it is unlikely that superfoods will impact the effectiveness of prescribed medication, we recommend that you consult a doctor before combining any dietary supplements, including superfoods, with prescription medications.

Superfoods are not intended to replace meals, but can be incorporated into a balanced diet as part of a healthy lifestyle.

Superfoods can be easily incorporated into your daily routine in many ways. Check out our product pages for suggestions on each product.

You can add our superfood powders and blends to shakes, smoothies, juice, milk and healthy recipes - as well as plain water. If you're not keen on the taste, you can mix with a small amount of liquid to create your own health shot. For inspo, you can browse our recipes here.

Yes, you can incorporate multiple Aduna superfood products into your daily routine. However, we recommend moderation and consulting with a health professional for personalised guidance. We suggest following the recommended dosage instructions provided on the packaging unless advised otherwise.

Superfoods can compliment a balanced diet but may not replace the need for other supplements or vitamins. Consult with a health professional to determine your specific nutritional needs.

The majority of our products are 100% organic. Please refer to our individual product pages for specific certifications.

Some nutrients may be sensitive to heat. To preserve their nutritional content, we recommend adding superfoods to cold or room temperature foods and beverages.

Store superfoods in a cool, dry place, away from direct sunlight. Reseal the packaging tightly after each use to maintain freshness and use by the best before date specified on pack.

Our products are 100% natural and don't contain any artificial additives or preservatives.

Subscription orders already include a discount, and additional discounts are not applicable. The discount offered on subscriptions is generally our best offer. Contact us on info@aduna.com if you have any further questions.

Yes, you can manage your subscription by logging into your account on our website. You can adjust the frequency, products, and shipping details as needed. If you need assistance, please e-mail us on info@aduna.com.

You can cancel your subscription by logging into your account on our website and following the cancellation instructions.

To update your payment method, log into your account on our website and navigate to the payment settings. Enter your new payment details and save the changes.

Update your shipping address by logging into your account on our website and navigating to the address settings. Enter your new address and save the changes.

If you’re having trouble logging into your account, try resetting your password. If the issue persists, contact our customer support team for assistance on info@aduna.com.

If an order has already renewed, please contact our customer service team as soon as possible on info@aduna.com. They will assist you with your options.

Aduna works directly with small-scale producers to ensure fair trade practices and support sustainable livelihoods. We are committed to creating a positive social impact.

Aduna is a B Corp, and we also hold accreditation from FairWild, Soil Association and partner with the UN, The Great Green Wall Initiative and more. Our business is centred on our commitment to sustainability through ethical sourcing, supporting small-scale producers, and minimising our environmental footprint. We partner with ethical suppliers, ensure fair trade practices, and invest in sustainable agriculture projects. Additionally, we use eco-friendly packaging and strive to minimise waste.